child looking into cup sitting on floor
Our customers are at the heart of everything we do and we set our water and sewerage charges to reflect the costs of continuing to deliver the safe, clean and reliable water that our customers expect, as well as what is needed to remove and treat wastewater efficiently.

 

To find out more information on how the company is financed and where their water and sewerage bill payment goes go to -

 

Our finances explained

Average annual household bill

NORTHUMBRIAN WATER

 

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ESSEX & SUFFOLK WATER

 

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To find out more information on the services we provide you go to our customer pages for your area:

 

Northumbrian Water: Our services

 

Essex & Suffolk Water: Our services   

 

And for more information on extra support available go to:

 

Northumbrian Water: Extra support 

 

Essex & Suffolk Water: Extra support