We are delighted to announce our strategic collaboration with Connexin, a leader in smart infrastructure solutions.
This partnership marks a significant milestone in ensuring all water meters are smart by 2035 throughout the Essex and Suffolk supply regions. The largest UK water metering contract with Connexin will result in tangible benefits for consumers and contribute to our overarching goals of sustainability and efficiency within the regulatory framework.
10 July 2024 Page 49 of 201 Smart water meters measure how much water is used by a household, and then send automatic readings to the water provider. Over the next 11 years and beyond, Connexin will provide a wireless communications network that will serve up to a million households and businesses. This network will enable remote access to hourly water meter readings, enhancing the visibility of usage and empowering customers to manage their bills more effectively. This will also help us to identify and reduce household leakage across our Essex and Suffolk area, and in turn, reduce the amount of water wasted across some of the country’s most water-stressed regions.
Gary Adams, Head of the Smart Transformation Programme, said: “We are excited to bring their extensive knowledge and experience into our programme of work. We’re passionate about the environment and our targets to reduce both consumption and leakage, creating a more water-efficient system for our customers.
“We know that approximately 18% of our domestic customers have a leak at their property which has a direct impact on the value of their bill. “Through this smart connectivity, we will be able to detect customer side leakage more precisely and quicker than before supporting our customers in keeping their bills as low as possible and provide valuable insight in shaping how the industry can better understand where water is used.” Connexin has been awarded a contract of up to 15 years to provide the infrastructure, five years initially with the option to extend for a further 10 years.